Support & Assistance
Stay informed with the latest news, tips, and updates on streaming, smart entertainment, and ONYX products.
Support & Assistance
Stay informed with the latest news, tips, and updates on streaming, smart entertainment, and ONYX products.
Setup Guides
Easily set up your ONYX device with our step-by-step guides. Whether it's your first time or a reconfiguration, follow clear instructions for a smooth and hassle-free experience.
*Easy setup with step-by-step guidance for a seamless experience.
Video Tutorials
Discover how to get the best out of your ONYX device with our easy-to-follow video tutorials. From exploring features to troubleshooting, our step-by-step guides ensure a smooth experience.
Effortless ONYX Box Setup
Get step-by-step guidance on unboxing, connecting, and configuring your ONYX device for smooth performance and optimal entertainment.
Master Your ONYX Remote
Learn how to navigate effortlessly using voice control, customizable hotkeys, and universal TV functions to enhance your viewing experience.
Unlock the Power of the NOX App
Explore advanced and simple layouts, live TV, media playback, and personalized settings to create the ultimate viewing experience.
Frequently Asked Questions
Follow the instructions in the Quick Setup Guide included with the package.
Each package includes the ONYX device, power adapter, HDMI cable, remote control, and user manual.
Refer to the pairing instructions in the provided user manual or Quick Setup Guide.
Yes, the remote supports programmable hotkeys. Refer to the manual for setup instructions.
NOX functions as the media interface that powers the ONYX device, delivering a seamless and high-quality entertainment experience.
Yes, NOX supports file transfer capabilities, ensuring smooth integration with your mobile devices.
Ensure the device is properly connected. Check the power supply and cables. If the issue persists, contact customer support.
Updates can be performed via the device settings menu. Make sure the device is connected to the internet.
Visit the Help Desk or reach out via the Contact Us section on the website.
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At ONYX, we specialize in cutting-edge media technology, delivering powerful, high-performance streaming solutions. Our mission is to enhance your entertainment experience with innovation, seamless connectivity, and superior quality.
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